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<p>Our factories are required by law to have SLVK certification to conform with EU laws (FLEGT) on importing Teak. We receive the Green Leaf Eco Standard (GLES) certificate to verify this process.&#xA0;</p>

Our factories are required by law to have SLVK certification to conform with EU laws (FLEGT) on importing Teak. We receive the Green Leaf Eco Standard (GLES) certificate to verify this process.

Is the Teak from a sustainable source?

Products

Can you send me a brochure?

How long is the bench guaranteed for?

Can I have a quote?

How long are your prices guaranteed for?

What are your working days?

Are your benches fully assembled?

How long will the bench last?

Have you got a showroom?

General

What is your lead time for a wood engraved bench?

How will the bench be delivered, how much notice will I get?

Can I place a bench anywhere or do I need to contact a council?

Where do you deliver to?

Do you install the benches?

How much is delivery?

Can you deliver directly to an address that is not my home address?

Can you deliver the bench into my garden?

Can you deliver directly to a church?

How many benches can you get on a pallet?

Can I collect from store?

Delivery/Collection

Which is your heaviest/sturdiest bench?

What are the dimensions of the bench?

Do you sell covers?

What is your most popular bench?

Are all your benches in stock?

What are the benches made from?

What size plaques do you do?

What metal is used in your plaques?

Are the cushions weatherproof?

Does the plaque come attached to the bench?

•	How many characters can you wood engrave onto the bench?

How many characters can you engrave onto a plaque?

Do the characters include spacing & punctuation?

Can I have a proof?

Can you engrave on both rails on all of your benches?

What fonts can I use?

What is the most popular font?

Can you engrave a photograph?

What size is the font/engraving?

Can I engrave 2 different images on a plaque?

How much is wood engraving?

How much is  a plaque engraving?

Engraving

How should I treat the bench?

How can I clean my bench?

Do you need to protect the bench legs?

Cleaning/bench Care

Do your prices include VAT?

Do I need to place the order online?

How can I pay?

Do you accept Amex?

What cards can I pay with?

Can I pay by PayPal?

Payment/Pricing

Will the bench change colour?

Why does the bench turn silver?

Bench Ageing

Faulty Items

Non Faulty Returns

Returns

Is the Teak from a sustainable source?Updated a month ago